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Refund & Return Policy

Last Updated: March 5, 2026

1. Marketplace Transactions

For items purchased through our third-party marketplace channels (e.g., Amazon), the return and refund policies of that specific marketplace take precedence. Please initiate returns directly through the platform where the purchase was made.

2. Direct Wholesale Transactions

For direct B2B transactions, returns are accepted only for:

Claims must be made within 5 business days of receipt.

3. Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

4. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by email: operations@bekboto.shop